Effective Date: August 23, 2026
Backyard Pools LLC respects the privacy of our customers, prospective customers, Website visitors, and other individuals who interact with us.
This Privacy Policy explains how Backyard Pools LLC, referred to as "Backyard Pools," "we," "us," or "our," collects, uses, discloses, and protects personal information through backyardpoolsusa.com, our online forms, digital advertising, communications, and related services.
By using our Website or providing information to us, you acknowledge the practices described in this Privacy Policy.
Questions or privacy requests may be submitted to: privacy@backyardpoolsusa.com
1. Information We May Collect
The information we collect depends on how you interact with Backyard Pools.
Information You Provide Directly
We may collect information such as:
We encourage users not to submit Social Security numbers, bank account credentials, passwords, medical information, or other highly sensitive information through ordinary Website forms or email unless specifically requested through an appropriate secure process.
2. Information Collected Automatically
When you access the Website, certain information may be collected automatically by us or by service providers acting on our behalf.
This information may include:
We may use cookies, pixels, tags, scripts, local storage, analytics technologies, and similar technologies for these purposes.
3. Information From Other Sources
We may receive information about you from third parties, including:
We may combine this information with information we collect directly from you where permitted by law.
4. How We Use Personal Information
We may use personal information to:
We may also use information for another purpose disclosed to you when it is collected or with your consent.
5. Cookies and Tracking Technologies
The Website may use cookies and similar technologies to operate properly, remember preferences, analyze Website activity, measure marketing performance, and support advertising.
Cookies may include:
Essential Cookies
These support Website functionality, security, forms, navigation, and other features necessary for the Website to operate.
Analytics Cookies
These help us understand how visitors use the Website, which pages are viewed, and how Website performance can be improved.
Advertising and Marketing Technologies
We may use advertising pixels, cookies, tags, or similar technologies to measure advertising campaigns, understand whether visitors arrived through particular advertisements, create audiences, and display advertising that may be more relevant to users.
Third-party advertising and analytics providers may collect information about your activities through these technologies according to their own privacy policies.
You may be able to control cookies through your browser settings and, where available, through Website privacy or cookie controls.
Blocking certain cookies may affect Website functionality.
6. Analytics and Advertising Providers
We may use third-party technologies provided by companies such as search engines, social media platforms, advertising networks, analytics providers, customer relationship management providers, and similar technology companies. These providers may collect identifiers, device information, Website activity, advertising interactions, and related technical information.
Depending on the technology being used, information collected through these services may be used to:
The privacy practices of independent third parties are governed by their own privacy policies.
7. How We May Disclose Personal Information
We may disclose personal information when reasonably necessary for our business operations or to provide services you request.
Recipients may include:
Service Providers
Companies providing services such as:
Project-Related Professionals
When reasonably necessary to evaluate, price, design, permit, finance, or complete a project, information may be disclosed to appropriate:
Professional Advisors
We may disclose information to attorneys, accountants, insurance providers, auditors, consultants, and other professional advisors.
Government and Legal Authorities
Information may be disclosed when reasonably necessary to comply with law, legal process, licensing requirements, government requests, subpoenas, court orders, investigations, or to protect our legal rights.
Business Transactions
If Backyard Pools undergoes a merger, acquisition, financing, sale, restructuring, or transfer of some or all business assets, information may be disclosed to parties involved in evaluating or completing that transaction, subject to applicable law.
8. Sale or Sharing of Personal Information
Backyard Pools does not sell personal information for monetary compensation as part of our ordinary business operations.
However, certain advertising and analytics technologies may involve disclosure of identifiers, internet activity, or similar information to advertising or technology providers.
Some state privacy laws may define certain forms of targeted advertising or advertising-related data disclosure as a "sale," "sharing," or "targeted advertising" even when no money is exchanged for the personal information.
Where applicable law provides a right to opt out of these activities, eligible consumers may submit a request to: privacy@backyardpoolsusa.com
We will process legally valid requests as required by applicable law.
9. Email Communications
If you provide your email address, we may use it to communicate regarding inquiries, appointments, projects, customer service, transactions, warranties, or other services you have requested.
Where permitted by law, we may also send promotional or educational emails.
Marketing emails will include a method to unsubscribe.
Unsubscribing from marketing communications does not prevent us from sending non-marketing communications relating to an existing inquiry, transaction, appointment, contract, warranty matter, or customer relationship.
10. Telephone and Text Communications
If you provide a telephone number, Backyard Pools may use it to communicate regarding your inquiry, appointment, estimate, project, customer service request, or other business relationship.
Where you separately consent to marketing text messages, we may send promotional text communications according to that consent.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Message frequency may vary. Message and data rates may apply.
You may reply STOP to applicable marketing text messages to opt out and HELP for assistance.
We will honor legally valid revocation and opt-out requests as required by applicable law.
11. Financing Information
If you request financing information, we may provide information to or direct you to independent financing providers.
A financing provider may separately collect personal and financial information directly from you.
Information submitted directly to a third-party lender is governed by that lender's privacy policy and applicable financial privacy requirements.
Backyard Pools does not receive your account passwords or other financial credentials merely because we provide a link or introduction to a financing provider.
12. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business purposes, including:
Retention periods may differ depending on the type of information and our legal or business obligations.
When information is no longer reasonably required, we may delete it, anonymize it, or securely dispose of it according to our applicable procedures.
13. Data Security
Backyard Pools uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no Website, network, database, email system, or electronic transmission can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security.
Users should use caution when transmitting sensitive information electronically.
Arizona law imposes specific obligations regarding investigation and notification if certain personal information is affected by a qualifying data breach. Backyard Pools intends to comply with applicable data breach notification requirements.
14. Your Privacy Choices
Depending on your location and applicable law, you may have rights relating to your personal information.
These may include the right to request:
These rights are not absolute and may be subject to exceptions under applicable law.
For example, we may retain information necessary to complete a transaction, administer a construction contract, satisfy warranty obligations, comply with licensing or accounting requirements, prevent fraud, establish legal claims, or comply with other legal obligations.
15. How to Submit a Privacy Request
Privacy requests may be submitted by email to: privacy@backyardpoolsusa.com
Please include:
We may request additional information when reasonably necessary to verify your identity and protect personal information from unauthorized disclosure.
Authorized agents may submit requests where permitted by applicable law, subject to appropriate verification.
We will respond to qualifying requests within the timeframe required by applicable law.
16. California Privacy Disclosures
California residents may have rights under California privacy laws depending on the law applicable to the particular business and processing activity.
California's Online Privacy Protection Act also requires certain disclosures from commercial websites collecting personally identifiable information from California consumers.
Categories of Information Collected
The categories of information we may collect are described throughout this Privacy Policy and may include:
Third-Party Collection
Third parties providing analytics, advertising, Website functionality, social media, or similar services may collect information about Website visitors as described in this Policy.
Do Not Track
Some browsers provide a "Do Not Track" or "DNT" setting. Because there is not a universally accepted standard governing how websites must interpret traditional browser DNT signals, our Website may not respond to all DNT signals.
Where applicable law requires recognition of a particular legally recognized opt-out preference signal, we will process such signals as required by applicable law and the technical capabilities implemented on our Website.
You may also contact us directly at privacy@backyardpoolsusa.comregarding applicable privacy choices.
17. Children
The Website is intended for adults seeking information regarding residential or commercial pool and construction-related services.
It is not directed to children under 13, and we do not knowingly solicit or collect personal information from children under 13 through the Website.
If we learn that personal information from a child under 13 has been collected in circumstances requiring parental consent, we will take appropriate steps to delete the information as required by applicable law.
A parent or guardian who believes a child has provided personal information may contact: privacy@backyardpoolsusa.com
18. External Websites
The Website may link to third-party websites, social media services, financing providers, manufacturers, suppliers, or other external services.
We are not responsible for the privacy practices of third parties.
We encourage users to review the privacy policies of external websites before providing personal information.
19. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.
When updated, we will revise the effective date displayed at the top of this page.
Material changes may be communicated through additional notice where required by applicable law.
We encourage visitors to periodically review this Privacy Policy.
20. Contact Backyard Pools
Questions, concerns, privacy requests, or complaints regarding this Privacy Policy may be directed to:
Backyard Pools LLC
4630 E Eco Industrial Pl
Tucson, AZ, 85756
Email: privacy@backyardpoolsusa.com
This Privacy Policy applies to backyardpoolsusa.com and online services operated by Backyard Pools LLC unless a separate privacy notice expressly applies.
Effective Date: August 23, 2026
These Terms and Conditions govern your access to and use of backyardpoolsusa.com and any webpages, forms, calculators, design tools, quote tools, applications, communications, or other services made available through the website, collectively referred to as the "Website." The Website is owned and operated by Backyard Pools LLC, an Arizona limited liability company, referred to in these Terms as "Backyard Pools," "we," "us," or "our." By accessing or using the Website, submitting information through the Website, requesting a consultation, or otherwise interacting with our online services, you acknowledge these Terms and agree to be bound by them to the extent permitted by applicable law.
If you do not agree with these Terms, please discontinue use of the Website.
For questions regarding these Terms, contact: privacy@backyardpoolsusa.com
1. Website Purpose
The Website provides general information about Backyard Pools, our services, pool construction, remodeling, design options, project planning, financing opportunities, service areas, pricing considerations, and related topics. Information provided through the Website is for general informational, educational, marketing, and preliminary planning purposes unless expressly stated otherwise in a written agreement executed by Backyard Pools. Use of the Website does not create a contractor-client relationship, design agreement, construction agreement, warranty obligation, fiduciary relationship, partnership, joint venture, or other professional relationship.
2. Website Information Is Not a Construction Contract
No information appearing on the Website constitutes a binding construction proposal, contract, guaranteed price, guaranteed schedule, engineering determination, permit approval, financing approval, or promise to perform work. All construction work performed by Backyard Pools is governed by a separate written agreement. If any Website content conflicts with an executed construction agreement, change order, warranty document, financing agreement, or other written agreement between you and Backyard Pools, the applicable executed agreement will control.
3. Preliminary Pricing and Estimates
Any prices, price ranges, payment examples, pool packages, calculators, cost estimates, financing illustrations, or similar information displayed on the Website are preliminary estimates only unless expressly identified as a binding written proposal issued by Backyard Pools.
Actual project pricing may vary based on factors including, but not limited to:
A final price can only be established after Backyard Pools has sufficiently evaluated the project and issued an applicable written proposal or construction agreement.
4. Designs, Renderings, Images, and Visualizations
Conceptual designs, renderings, photographs, plans, diagrams, artificial intelligence generated images, three-dimensional representations, illustrations, and other visual materials displayed or provided through the Website are intended to help communicate design concepts. They are not construction drawings unless expressly identified as such.
Actual completed work may differ due to engineering requirements, field conditions, product availability, permitting requirements, construction tolerances, customer selections, manufacturer changes, lighting, landscaping, materials, colors, textures, photography, and other factors. Computer displays and mobile devices may also represent colors, finishes, and textures differently from their actual physical appearance.
Customers should review actual material samples and final construction documents when applicable.
5. Property and Project Information Submitted by Users
You are responsible for providing accurate information when requesting estimates, designs, consultations, financing information, or other services.
Information you provide may include property addresses, photographs, measurements, drawings, budgets, desired project features, ownership information, contact information, and other project-related information.
You represent that you have the legal right to provide any information, photographs, plans, or documents submitted to Backyard Pools.
Backyard Pools may rely on information supplied by you when preparing preliminary recommendations or estimates. We are not responsible for inaccuracies resulting from incomplete, incorrect, outdated, or misleading information supplied by a user or third party.
6. Site Conditions and Verification
Website estimates, remote evaluations, photographs, satellite imagery, maps, customer measurements, and digital information cannot establish all conditions affecting a construction project.
Backyard Pools reserves the right to revise scope, pricing, recommendations, designs, schedules, or feasibility determinations following an onsite inspection, survey, engineering review, utility investigation, permit review, excavation, or discovery of previously unknown conditions.
7. Permits, Engineering, HOA, and Government Approval
Information regarding permits, zoning, setbacks, engineering, homeowner associations, utilities, inspections, or government requirements is general information only.
Requirements vary by jurisdiction and property.
No statement on the Website guarantees that a particular project will receive approval from a city, county, homeowner association, utility provider, governmental agency, engineer, or other authority having jurisdiction.
Project approval remains subject to the requirements applicable to the specific property and scope of work.
8. Financing Information
Backyard Pools may provide information regarding financing opportunities offered by third-party lenders or financing providers.
Unless specifically stated otherwise, Backyard Pools is not a lender and does not make credit decisions.
Financing is subject to the lender's independent underwriting, eligibility requirements, credit approval, interest rates, fees, terms, and conditions.
Payment examples or financing illustrations displayed on the Website are estimates only and do not constitute an offer or guarantee of financing.
Third-party financing products are governed by the lender's own agreements and disclosures.
9. Electronic Communications
By contacting Backyard Pools electronically, you consent to receiving communications from us electronically regarding your inquiry, requested services, appointment, project, transaction, or other relationship with Backyard Pools.
Electronic communications may include email, telephone calls, and text messages as permitted by applicable law and according to the permissions you provide.
Transactional communications relating to an existing inquiry, appointment, project, payment, or customer relationship may be sent separately from marketing communications.
10. Marketing Emails and Text Messages
Where you separately provide consent to receive promotional communications, Backyard Pools may send marketing messages regarding our services, promotions, educational content, financing opportunities, project ideas, or related offers.
Consent to receive marketing communications is not a condition of purchasing goods or services.
Message frequency may vary. Message and data rates may apply.
You may unsubscribe from marketing email using the unsubscribe mechanism contained in the email.
For applicable marketing text messages, you may reply STOP to opt out. You may reply HELP for assistance.
Opting out of marketing communications does not prevent Backyard Pools from sending communications reasonably necessary to administer an existing inquiry, appointment, transaction, project, warranty claim, or other customer relationship where permitted by law.
11. Intellectual Property
Unless otherwise stated, the Website and its contents are owned by or licensed to Backyard Pools and are protected by applicable intellectual property laws.
This includes, without limitation:
You may use the Website for legitimate personal purposes related to evaluating or purchasing Backyard Pools services.
You may not reproduce, republish, sell, distribute, scrape, commercially exploit, modify, reverse engineer, systematically download, copy, or create derivative works from Website content without our prior written permission, except as permitted by applicable law.
12. Prohibited Uses
You may not use the Website:
We reserve the right to restrict or terminate access to the Website when we reasonably believe misuse has occurred.
13. Third-Party Websites and Services
The Website may contain links to or integrations with third-party websites and services, including financing providers, mapping services, social networks, analytics providers, payment providers, scheduling platforms, manufacturers, suppliers, and other service providers.
Third-party websites and services are independently operated. Backyard Pools does not control and is not responsible for their availability, security, privacy practices, accuracy, content, products, services, or business practices.
Your interaction with a third-party service is governed by that third party's terms and policies. A link or integration does not necessarily constitute an endorsement.
14. Website Availability and Accuracy
Backyard Pools works to provide useful and accurate information but does not warrant that all Website information will always be complete, accurate, current, available, or error-free. Information may contain typographical errors, outdated information, technical errors, pricing errors, or other inaccuracies.
We reserve the right to modify, correct, remove, suspend, or update Website content at any time without notice. We are not obligated to honor obvious Website errors, including erroneous pricing or specifications.
15. No Professional Advice
Website content should not be considered engineering, architectural, legal, tax, financial, insurance, geological, surveying, or other professional advice. Where a project requires services from licensed or qualified professionals, those services must be evaluated according to the particular project and applicable law.
16. Disclaimer of Warranties
To the fullest extent permitted by law, the Website and its content are provided on an "as is" and "as available" basis.
Backyard Pools makes no warranty that:
Nothing in this section modifies any express warranty provided under an executed construction agreement or Backyard Pools warranty document.
17. Limitation of Liability
To the fullest extent permitted by applicable law, Backyard Pools and its owners, managers, employees, representatives, affiliates, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating solely to the use of, inability to use, or reliance upon the Website. This includes losses allegedly resulting from Website interruptions, inaccurate preliminary information, third-party services, technical failures, unauthorized access, or reliance upon non-contractual Website content.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
Construction-related liabilities, warranties, remedies, and obligations are governed by the applicable executed construction agreement and related project documents.
18. Indemnification for Misuse
To the extent permitted by law, you agree to indemnify and hold Backyard Pools harmless from claims, damages, liabilities, costs, and reasonable attorneys' fees resulting from your unlawful misuse of the Website, violation of these Terms, infringement of third-party rights, or submission of materials that you did not have the legal right to provide.
This provision does not require a consumer to indemnify Backyard Pools for Backyard Pools' own unlawful conduct.
19. Privacy
Our collection and use of personal information are governed by the Backyard Pools Privacy Policy, which is incorporated into these Terms by reference.
20. Disputes Concerning Website Use
Before commencing formal legal proceedings arising solely from use of the Website, you agree to make a reasonable effort to provide Backyard Pools written notice of the dispute and an opportunity to resolve it informally.
Notices may be sent to: privacy@backyardpoolsusa.com
Nothing in this section prevents either party from seeking immediate relief when necessary to protect intellectual property, confidential information, property, or legal rights.
Disputes relating to an actual construction project may instead be governed by the dispute resolution provisions contained in the applicable executed construction agreement.
21. Governing Law
These Terms and your use of the Website are governed by the laws of the State of Arizona, without regard to conflict-of-law principles, except where federal law or another applicable law requires otherwise.
To the extent a dispute arising solely from the Website is not subject to another enforceable written agreement between the parties, any court proceeding will be brought in a court of competent jurisdiction in Arizona, with venue in Pima County where legally permitted.
22. Severability
If any provision of these Terms is found invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
23. No Waiver
Failure by Backyard Pools to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.
24. Changes to These Terms
We may update these Terms periodically to reflect changes in our Website, business practices, technology, or applicable law. The current version will be posted on this page with an updated effective date. Your continued use of the Website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law. Material changes affecting an existing contractual relationship will not modify an executed construction agreement unless made in accordance with that agreement.
25. Contact Us
Questions regarding these Terms and Conditions may be directed to:
Backyard Pools LLC
4630 E Eco Industrial Pl
Tucson, AZ, 85756
Email: privacy@backyardpoolsusa.com
These Terms and Conditions apply to backyardpoolsusa.com and Website services operated by Backyard Pools LLC unless a different written agreement expressly applies.
Copyright © 2026 Backyard Pools, LLC - All Rights Reserved.
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